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All orders placed on mycaraddon.com can be tracked through the My Account page. Stage wise update is provided right from the time the order is placed to the time it is dispatched and to the time it's delivered. We work with leading couriers to ensure the shortest delivery time.

 

FREE Shipping

 

Absolutely no charge for shipping on all orders above Rs.699 placed with mycaraddon.com 

 

Oversize and Heavy Shipment

  • Product or order having overall weight of 10kg and or more thanks 1 metre in lenght will not be sent via courier for drop shipment. However we will arrange to send shipment via surface transport vendor wherein you will have to collect the shipment. We send you the LR copy receipt so that you can claim. Also note NO COD  facility on the oversize and Heavy shipment.

 

International Shipping

 

We do ship products to select International destinations. Addtional charges would apply depeding on the product and destination.

 

DAMAGE WHILE SHIPPING

 

All our orders are delivered by leading courier companies to ensure they handled with care. But, if you feel that the package looks damaged, tampered or wrongly handled, do not accept the order. Please call us immediately so that we can address the issue and resolve it. An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Delivery of the Product

 

USERS shipping address, pin code will be verified with the database of MYCARADDON before USERS proceed to pay for USERS purchase. In the event case USERS order is not serviceable by our delivery partners we would request USERS to provide us with an alternate shipping address which we expect to have on our partner/merchant's delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by MYCARADDON, in such cases we will not be responsible for the non-delivery of the product. We doesn't deliver items internationally but USERS can make purchases on the website from anywhere in the world ensuring the shipping address is within India.

 

In case USERS book multiple orders for the Products and Services in one transaction, we would endeavour to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics' issues. If USERS purchase multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by USERS. If USERS wish to ship Products to different addresses, then USERS should book the orders separately based on the delivery addresses.


Delivery Time

 

For metros and Tier-1 cities usually the order should reach USER doorstep within 2-3 business days from the time the orders gets confirmed. Incase of  Tier 2 , Tier-3 and other cities not mentioned above, usually your order should reach your doorstep within 4-6 business days from the time the order gets confirmed. Depending on the accessibility of the certain locations by our logistics partner the delivery time might take longer.

 

Unforeseen circumstances like bad weather, flight delays, political disruptions and other external circumstances there can be a further delay. In such situations we will keep you updated through email, SMS and over the phone.

 

Heavy/ bulky items & customised orders

 

Order placed within the Exterior Section for products like Front Bull bar, Roof Racks, Rear Bull Bar & Side Foot Rest due to nature of product (Installation Clamps, ,Stainless Steel, Fibre, Aluminium)  if the total weight exceeds 10 kgs then we would not be in position to provide door step delivery. In that case we request you to please collect the parcel from a nearby serviceable location in your respective area.

 

For select product categories which involves customization and are either heavy or bulky these orders may usually take 9-12 business days and their delivery may not be possible at a few select locations. All products that are customised which include products like spoilers, rear & front bull bars which have fibre and specified with body colour and  all types of seat covers.

 

*Business days are defined as all working days from Monday to Saturday, excluding national holidays.

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